Girding the Grid: How EnerNOC Sold Utilities and Big Electricity Users on Demand Reduction

Apparently, our economy is still so wedded to fossil fuels—and we are so firmly on a path toward turning the atmosphere into an oven—that even a small drop in the price of oil is enough to dampen investors’ enthusiasm about green technology.

That’s one of the trends that seems to be hammering share prices lately at Boston’s EnerNOC (NASDAQ: [[ticker:ENOC]]), which is focused on using information technology to increase energy efficiency. The company went public last year and became an instant Wall Street darling, gaining 88 percent in 2007. But as an excellent Reuters feature pointed out last week, retreating oil prices (which have dropped from historic highs near $100 a barrel around the new year to under $90 this week) have been bad news, not just for EnerNOC, which is down 32 percent this year, but for New Jersey’s Comverge, another so-called “demand response” firm that went public last year.

The irony in all this, of course, is that EnerNOC, which installs Internet-connected control devices that dial back electricity consumption at commercial and industrial sites during times of peak demand, is advancing exactly the kind of technology that could decrease U.S. dependence on foreign oil and other fossil fuels and make our economy less sensitive, in the long run, to fluctuations in oil prices.

But the folks at EnerNOC, at least, aren’t letting the market’s ups and downs bother them too much. When I visited the company’s downtown Boston headquarters in late January, I saw many enthusiastic (and surprisingly young) faces, all clearly focused on the company’s mission of helping more companies participate in the demand-response market—in effect, monetizing their ability and willingness to ratchet down their energy consumption at critical times when electric power utilities are running short on capacity.

David Brewster, co-founder and president of EnerNOCAt 36, David Brewster, EnerNOC’s president, still has one of the young faces, though the seven years since he co-founded the company with CEO Timothy Healy in 2001 have been full of challenges just as nerve-wracking as the recent stock slide. Perhaps the biggest, as Brewster related to me during an hour-long interview, has been the difficulty of convincing utilities—the companies that pay EnerNOC for its ability to dial down electrical usage on short notice at hundreds of customer sites—that EnerNOC’s original concept of building a demand-reduction network would be different from, and more effective than, the utilities’ old system of “interruptible rate” plans.

In the not-so-distant past, the only ways for a utility to deal with a power shortage—say, on a hot summer day—were either to bring on more capacity in the form of so-called “peaking plants” that are kept idling until needed, or to ask major power consumers such as factories to shut down until the crisis passed. “The largest industrial customers in a utility’s service area would be signed up for these ‘interruptible’ programs, and in return for the ability to shut them off during emergencies, the utilities would give them cheaper power all year long,” explains Brewster. “But the way these programs were used, a lot of the time it was just a political chip—a way for the utilities to give favorable rates to their largest customers. And then they’d go five years without actually interrupting the power, and when they did call, maybe the person who signed the agreement didn’t even work there anymore.”

Furthermore, says Brewster, “this was all prior to the advent of the Internet, so it would literally be the utility picking up the phone and trying to track down Steve the facilities manager to ask if he could manually take action. And Steve might or might not be at his desk. He might be at the golf course. Or if he’s there, he might say ‘Absolutely not, we’re in the middle of a production run and there’s no way

Author: Wade Roush

Between 2007 and 2014, I was a staff editor for Xconomy in Boston and San Francisco. Since 2008 I've been writing a weekly opinion/review column called VOX: The Voice of Xperience. (From 2008 to 2013 the column was known as World Wide Wade.) I've been writing about science and technology professionally since 1994. Before joining Xconomy in 2007, I was a staff member at MIT’s Technology Review from 2001 to 2006, serving as senior editor, San Francisco bureau chief, and executive editor of TechnologyReview.com. Before that, I was the Boston bureau reporter for Science, managing editor of supercomputing publications at NASA Ames Research Center, and Web editor at e-book pioneer NuvoMedia. I have a B.A. in the history of science from Harvard College and a PhD in the history and social study of science and technology from MIT. I've published articles in Science, Technology Review, IEEE Spectrum, Encyclopaedia Brittanica, Technology and Culture, Alaska Airlines Magazine, and World Business, and I've been a guest of NPR, CNN, CNBC, NECN, WGBH and the PBS NewsHour. I'm a frequent conference participant and enjoy opportunities to moderate panel discussions and on-stage chats. My personal site: waderoush.com My social media coordinates: Twitter: @wroush Facebook: facebook.com/wade.roush LinkedIn: linkedin.com/in/waderoush Google+ : google.com/+WadeRoush YouTube: youtube.com/wroush1967 Flickr: flickr.com/photos/wroush/ Pinterest: pinterest.com/waderoush/