At Liquid Machines, a Harvard Dean’s Invention Plugs Document Leaks

Leonardo da Vinci, the most productive and free-ranging mind of his generation, filled his notebooks using a mirror script that no one else could read. Thomas Jefferson, while serving as Washington’s Secretary of State, invented a wheel-cipher device to protect his diplomatic correspondence from prying eyes. So perhaps it’s not such an unusual irony that the new dean of the Faculty of Arts and Sciences (FAS) at Harvard University—an institution with a deep commitment to freedom of expression—is the inventor of a software technique designed to keep unauthorized people from reading electronic documents.

Liquid Machines, a Waltham, MA, startup founded in 2001 by Harvard’s Michael Smith, showed up on our radar a couple of weeks ago when the company announced a $10 million Series D funding round, led by a New York-based IT venture fund called RRE Ventures. I scored an interview last week with CEO Michael Ruffolo, who explained that the company has raised a total of $37 million in venture backing, has had products on the market since 2005, and has tripled its sales in the last year. And all that progress is founded on a clever idea pioneered by Smith—who is a professor of computer science and electrical engineering at Harvard, in addition to leading FAS—that the company calls “application injection.” The technology takes over word-processing programs, e-mail software, and the like, automatically encrypting digital documents and then decrypting them for authorized users without requiring users to exchange passwords or cryptographic keys or attend to other special chores.

“Our technology and our patents are really around how we’re able to persistently control information across file types and from origination to file-sharing and all the way through to archiving,” explains Ruffolo, who, to illustrate the costs of not controlling sensitive corporate information, cites a recent public-relations debacle at Eli Lilly. An outside lawyer for the pharmaceutical giant inadvertently e-mailed a confidential document about Lilly’s reported $1-billion-plus settlement negotiations with the government over faulty marketing of its antipsychotic drug Zyprexa to a New York Times reporter, who, naturally, published the information—resulting in a huge embarrassment for the company.

“Tens of billions of e-mails are sent each day,” says Ruffolo. “Just ask yourself, how many of those have proprietary information, and how many of those are sent erroneously? You look at that, and you start to say, ‘I need something to control the flow of information that’s leaving my company.’ The most dangerous breach is the one that you’re not aware of.”

I won’t comment on how useful those occasional breaches can be to curious journalists. Instead, I’ll turn back to application injection, which is essentially the process by which Liquid Machines’ main product, called Liquid Machines Document Control, fuses itself into and takes control of virtually any other program that can play or display digital content—such as Microsoft Word and Adobe Acrobat. The “injection” happens at the moment the display program is loaded

Author: Wade Roush

Between 2007 and 2014, I was a staff editor for Xconomy in Boston and San Francisco. Since 2008 I've been writing a weekly opinion/review column called VOX: The Voice of Xperience. (From 2008 to 2013 the column was known as World Wide Wade.) I've been writing about science and technology professionally since 1994. Before joining Xconomy in 2007, I was a staff member at MIT’s Technology Review from 2001 to 2006, serving as senior editor, San Francisco bureau chief, and executive editor of TechnologyReview.com. Before that, I was the Boston bureau reporter for Science, managing editor of supercomputing publications at NASA Ames Research Center, and Web editor at e-book pioneer NuvoMedia. I have a B.A. in the history of science from Harvard College and a PhD in the history and social study of science and technology from MIT. I've published articles in Science, Technology Review, IEEE Spectrum, Encyclopaedia Brittanica, Technology and Culture, Alaska Airlines Magazine, and World Business, and I've been a guest of NPR, CNN, CNBC, NECN, WGBH and the PBS NewsHour. I'm a frequent conference participant and enjoy opportunities to moderate panel discussions and on-stage chats. My personal site: waderoush.com My social media coordinates: Twitter: @wroush Facebook: facebook.com/wade.roush LinkedIn: linkedin.com/in/waderoush Google+ : google.com/+WadeRoush YouTube: youtube.com/wroush1967 Flickr: flickr.com/photos/wroush/ Pinterest: pinterest.com/waderoush/