A Forum on Failure Stirs One-Liners and Personal Anguish Among CEOs

 hubris, which he defined as “Someone’s ego or inability to look at themselves or the situation around them.”

Senturia, who moderated the discussion, urged the CEOs to talk about the toll that failure has taken on them personally.

“If I look back and ask myself what were the things that really cut me deep, it’s the relationships,” said Joe Markee, a venture investor and co-founder of San Diego’s Copper Mountain Networks and Primary Access. “I had gone to friends at Qualcomm and convinced them to come work with me. I’ve had to shut a company down and tell people that we can’t go on.”

Kalb responded, “I started a company called Analog Analytics, and I had to fire a guy that I had worked with for 16 years. We had started five companies together and made a ton of money. And he was devastated.”

Kalb in particular was open about his personal anguish in business failures, saying it’s very hard for him as CEO to keep the business side from spilling over into his personal and emotional life.

“Relationships fail. Marriages fail,” Kalb said. “I never managed to figure out the difference between who I was and what I did.”

Peter Shaw, who’s started several technology companies, declared, “People ask me how I’ve managed to stay married for 37 years. And I tell them, ‘I’ve been an entrepreneur. And I travel a lot.'”

The audience roared.

Seizing on the opportunity to discuss the toll on relationships, Senturia turned to Tina Nova, founder and CEO of specialized laboratory service provider Genoptix, and said: “Tina, you’ve been through five or six marriages. Why don’t you talk about what that’s like?”

As another wave of laughter erupted, Nova said, “It’s very hard. It’s very hard to find someone who understands what it takes.”

Markee said Copper Mountain Networks was founded in 1996 to develop Digital Subscriber Line equipment for high-speed internet connections. The company initially targeted the regional Bell operating companies as its customers, but later switched to focus on CLECs, competitive local exhange carriers. After its initial public offering in 1999, the company’s market valuation was close to $1 billion, but Copper Mountain’s customer base evaporated in the telecom networking “tech wreck” of 2001.

In retrospect, Markee said, “The way the market was going and the CLECs were building, you knew there was going to be a reckoning, but you couldn’t tell where it was.” Copper Mountain later moved

Author: Bruce V. Bigelow

In Memoriam: Our dear friend Bruce V. Bigelow passed away on June 29, 2018. He was the editor of Xconomy San Diego from 2008 to 2018. Read more about his life and work here. Bruce Bigelow joined Xconomy from the business desk of the San Diego Union-Tribune. He was a member of the team of reporters who were awarded the 2006 Pulitzer Prize in National Reporting for uncovering bribes paid to San Diego Republican Rep. Randy “Duke” Cunningham in exchange for special legislation earmarks. He also shared a 2006 award for enterprise reporting from the Society of Business Editors and Writers for “In Harm’s Way,” an article about the extraordinary casualty rate among employees working in Iraq for San Diego’s Titan Corp. He has written extensively about the 2002 corporate accounting scandal at software goliath Peregrine Systems. He also was a Gerald Loeb Award finalist and National Headline Award winner for “The Toymaker,” a 14-part chronicle of a San Diego start-up company. He takes special satisfaction, though, that the series was included in the library for nonfiction narrative journalism at the Nieman Foundation for Journalism at Harvard University. Bigelow graduated from U.C. Berkeley in 1977 with a degree in English Literature and from the Columbia University Graduate School of Journalism in 1979. Before joining the Union-Tribune in 1990, he worked for the Associated Press in Los Angeles and The Kansas City Times.