Appature Raises $3.5M, Led by Ignition and Madrona, to Expand Healthcare Customer Base

“quality product to the rest of the world” and shedding its label of being the “world’s best-kept secret.” In Madrona and Ignition, he saw the kind of expertise in sales and marketing software, the kind of “intellectual horsepower,” that could help the company get a much larger customer base.

“When you’re reinvesting dollars [revenues], you can only grow at a certain clip,” he explains. That means you can only sign up so many customers per quarter, target a limited number of new customers, and go to one or two big trade shows a year, instead of five or 10, for example. All of that is about to change, he says.

That Appature is doing it with all homegrown investors—despite plenty of discussions with Silicon Valley and East Coast venture firms—is a plus, in Shahani’s view. “We’re very committed to the region,” he says. He adds that Appature wants to be a source of significant job growth in the Seattle area.

It all sounds pretty ambitious—especially given the modest amount of funding. But Shahani says the company will be hiring, primarily for sales and marketing positions, over time. “We’ve always taken a stance of fiscal responsibility. Our eyeballs will be on margins very tightly,” he says. Appature currently has 11 full-time employees.

In recent months, Appature has released a number of new features and side projects, including “sentiment analysis” that helps marketers monitor and understand people’s feelings on the Web about brands, products, and other topics. The company also has developed its own Twitter search engine called Chatterfly.

Author: Gregory T. Huang

Greg is a veteran journalist who has covered a wide range of science, technology, and business. As former editor in chief, he overaw daily news, features, and events across Xconomy's national network. Before joining Xconomy, he was a features editor at New Scientist magazine, where he edited and wrote articles on physics, technology, and neuroscience. Previously he was senior writer at Technology Review, where he reported on emerging technologies, R&D, and advances in computing, robotics, and applied physics. His writing has also appeared in Wired, Nature, and The Atlantic Monthly’s website. He was named a New York Times professional fellow in 2003. Greg is the co-author of Guanxi (Simon & Schuster, 2006), about Microsoft in China and the global competition for talent and technology. Before becoming a journalist, he did research at MIT’s Artificial Intelligence Lab. He has published 20 papers in scientific journals and conferences and spoken on innovation at Adobe, Amazon, eBay, Google, HP, Microsoft, Yahoo, and other organizations. He has a Master’s and Ph.D. in electrical engineering and computer science from MIT, and a B.S. in electrical engineering from the University of Illinois, Urbana-Champaign.