IdeaScale Used for 24 Government Sites

Seattle-based Survey Analytics has rolled out a total of 24 crowdsourcing websites for U.S. government agencies to help them solicit and manage feedback from citizens. Financial details of the current partnerships weren’t given. The sites are powered by IdeaScale, the company’s software platform for hosting and managing feedback from communities and customers. Last May, the White House announced it was using IdeaScale to power its Open Government Dialogue site. And this past weekend, California’s chief technology officer, P.K. Agarwal, said he is using IdeaScale to help gather ideas to improve the state’s IT systems. Survey Analytics has been bootstrapped since 2004 and is led by CEO and co-founder Vivek Bhaskaran.

Author: Gregory T. Huang

Greg is a veteran journalist who has covered a wide range of science, technology, and business. As former editor in chief, he overaw daily news, features, and events across Xconomy's national network. Before joining Xconomy, he was a features editor at New Scientist magazine, where he edited and wrote articles on physics, technology, and neuroscience. Previously he was senior writer at Technology Review, where he reported on emerging technologies, R&D, and advances in computing, robotics, and applied physics. His writing has also appeared in Wired, Nature, and The Atlantic Monthly’s website. He was named a New York Times professional fellow in 2003. Greg is the co-author of Guanxi (Simon & Schuster, 2006), about Microsoft in China and the global competition for talent and technology. Before becoming a journalist, he did research at MIT’s Artificial Intelligence Lab. He has published 20 papers in scientific journals and conferences and spoken on innovation at Adobe, Amazon, eBay, Google, HP, Microsoft, Yahoo, and other organizations. He has a Master’s and Ph.D. in electrical engineering and computer science from MIT, and a B.S. in electrical engineering from the University of Illinois, Urbana-Champaign.