When Good Doctors Make Bad Decisions—The View from the Jury Box

if the radiologist on duty had gone looking in the hospital’s computer system for previous MRI films of the pastor’s spine, and had compared the old and new films, she would have seen evidence of infection. This presumably would have prompted her to recommend a different test—an MRI with gadolinium contrast, like the one that was eventually done at the Boston hospital—that would have highlighted the abscess, allowing surgeons to act to drain it sooner. Pasquale argued that the admitting and attending physicians at the Boston hospital also erred in not being quicker to order an MRI with contrast or a neurosurgical consultation.

Those are the basic facts and contentions, though of course I’ve left out volumes. Pasquale and the defendants’ attorneys—Kenneth Weiss of Ficksman & Conley and George Wakeman of Adler Cohen Harvey Wakeman & Guekguezian, who were also masters of their craft—walked the jury through hundreds of pages of medical records and called 17 witnesses all told (which is why the trial took three weeks). In the end, the plaintiffs lost: my fellow jurors and I determined, based on the evidence we were given, that none of the pastor’s injuries could be traced to outright negligence on the part of the individual defendants. Now, on to my personal observations:

1. Medical malpractice lawsuits are a lousy way to reach a fair outcome when somebody’s been injured. As I just wrote, we jurors felt that Pasquale failed to prove his case that the actions (or inaction) of the three doctors named as defendants rose to the level of negligence. But dozens of professionals were involved in the pastor’s care that week, and I think everyone on the jury agreed that on a broader level, the medical system failed in this case.

It was clear to me, at least, that the pastor’s injuries resulted from a chain of avoidable errors. To begin with, the radiologist or her staff should have located the older films, which would have raised suspicions about a serious spinal infection. While their failure to do this didn’t constitute malpractice, the fact that the original MRI finding was a false negative set off a wild goose chase. Doctors wasted days investigating possibilities like an abdominal infection, endocarditis (an infection of the heart valves), and even a dental abscess. It wasn’t until the spinal abscess had grown so large that paralysis set in that anyone bothered to do the key test, a contrast MRI.

Since you can’t sue a whole profession, a victim’s only recourse in a medical-injury case is to sue individual doctors. But this is a gamble, since a bad outcome, by itself, is not evidence of negligence. As the judge painstakingly explained to us during the jury instructions, the plaintiff has to show that an individual physician’s actions breached the standard of care in his or her specialty at the time, and that this breach caused an injury that would not have occurred otherwise.

Those are high bars to clear, and in the end the jury didn’t feel that any of the individual defendants deserved to have their careers stained by a malpractice damage award. But what seriously bothered me, and, I believe, many of the other jurors, is that the law forced us to decide on that narrow issue alone—meaning that the pastor and his wife will get no compensation. I’ve emerged from this experience feeling that my part as a juror in a malpractice case was to be a cog in a very broken machine. I now firmly believe that U.S. states need to adopt “no-fault” malpractice laws, like those in Denmark, Finland, Sweden, and New Zealand, that compensate victims without proof of gross negligence and without assigning blame.

The rest of my observations are on lighter matters.

2. Be very glad that it isn’t 2003 anymore. Part of the reason hospitals are investing money in digital systems for capturing and sharing CT scans, MRIs, and mammograms is to avoid the exact situation that occurred at the suburban hospital in this case: a failure to

Author: Wade Roush

Between 2007 and 2014, I was a staff editor for Xconomy in Boston and San Francisco. Since 2008 I've been writing a weekly opinion/review column called VOX: The Voice of Xperience. (From 2008 to 2013 the column was known as World Wide Wade.) I've been writing about science and technology professionally since 1994. Before joining Xconomy in 2007, I was a staff member at MIT’s Technology Review from 2001 to 2006, serving as senior editor, San Francisco bureau chief, and executive editor of TechnologyReview.com. Before that, I was the Boston bureau reporter for Science, managing editor of supercomputing publications at NASA Ames Research Center, and Web editor at e-book pioneer NuvoMedia. I have a B.A. in the history of science from Harvard College and a PhD in the history and social study of science and technology from MIT. I've published articles in Science, Technology Review, IEEE Spectrum, Encyclopaedia Brittanica, Technology and Culture, Alaska Airlines Magazine, and World Business, and I've been a guest of NPR, CNN, CNBC, NECN, WGBH and the PBS NewsHour. I'm a frequent conference participant and enjoy opportunities to moderate panel discussions and on-stage chats. My personal site: waderoush.com My social media coordinates: Twitter: @wroush Facebook: facebook.com/wade.roush LinkedIn: linkedin.com/in/waderoush Google+ : google.com/+WadeRoush YouTube: youtube.com/wroush1967 Flickr: flickr.com/photos/wroush/ Pinterest: pinterest.com/waderoush/