Link http://www.venturedeal.com/Search/SearchResultTransactionDetail.aspx?TransactionId=1b0304a0-b2cd-4f75-9a64-4f02f888d685&Preview=1
Date 4/16/2010
Company Name AppFirst
Mailing Address 6 W. 14th Street New York City, NY 10011
Company Description AppFirst was founded in 2009 by industry veterans to solve the gap of operational excellence. There are just a few software companies that have achieved operational excellence but have done so at great expense, an expense far beyond the means of the rest of us. In the case of the few they have managed to achieve server densities we can all be jealous of, up-times that are astounding and extremely low customer churn. How have they done that? By spending millions of dollars customizing a solution they couldn’t get commericially. AppFirst has commercialized that solution so now the rest of us can achieve operational excellence. In today’s world, with more and more businesses running on SaaS-based software solutions, it is imperative that IT be proactive, addressing problems before they occur instead of just reacting to user feedback. Becoming proactive in monitoring your deployed software is the first step toward achieving operational excellence.