The Leaning Tower of Ping: How iTunes Could Be Apple’s Undoing

SoundJam MP, a program that Apple purchased from Salinas, CA-based software publisher Casady & Greene in 1999.) When Apple released the first iPod in late 2001, it marketed the gadget as a way to listen to your music on the go without having to tote CDs around, and it was at that point that iTunes became the main conduit for getting music onto the device.

So far, so good; as a music manager, iTunes did a decent job (though I had complaints about it even then—specifically, about the way the program organizes music files on your hard drive). But what has happened to the program since then—starting with the addition of the iTunes Store in 2003—is the very definition of cruft. If this isn’t a term you’re familiar with, let me quote the best explanation I know, which comes from Neal Stephenson’s In the Beginning Was the Command Line:

All of the fixing and patching that engineers must do in order to give us the benefits of new technology without forcing us to think about it, or to change our ways, produces a lot of code that, over time, turns into a giant clot of bubble gum, spackle, baling wire and duct tape surrounding every operating system. In the jargon of hackers, it is called “cruft.” An operating system that has many, many layers of it is described as “crufty.”

If you’re not convinced about iTunes’ cruftiness, let me take you on a tour of the program’s main functions. This is a long list, but bear with me:

• It lets you rip CDs to digital formats and play the new files

• It lets you burn new CDs from your digital files

• It lets you print jewel-case inserts for your newly burned CDs

• It gives you several ways of visualizing your media collection, including Cover Flow

• It lets you curate your music collection with ratings and the like

• It lets you create playlists from subsets of your music collection

• Its “Genius” feature can automatically create new playlists based on your listening habits

• It includes a music equalizer and other sound processing features

• It stores copies of your purchased albums, TV shows, and movies

Author: Wade Roush

Between 2007 and 2014, I was a staff editor for Xconomy in Boston and San Francisco. Since 2008 I've been writing a weekly opinion/review column called VOX: The Voice of Xperience. (From 2008 to 2013 the column was known as World Wide Wade.) I've been writing about science and technology professionally since 1994. Before joining Xconomy in 2007, I was a staff member at MIT’s Technology Review from 2001 to 2006, serving as senior editor, San Francisco bureau chief, and executive editor of TechnologyReview.com. Before that, I was the Boston bureau reporter for Science, managing editor of supercomputing publications at NASA Ames Research Center, and Web editor at e-book pioneer NuvoMedia. I have a B.A. in the history of science from Harvard College and a PhD in the history and social study of science and technology from MIT. I've published articles in Science, Technology Review, IEEE Spectrum, Encyclopaedia Brittanica, Technology and Culture, Alaska Airlines Magazine, and World Business, and I've been a guest of NPR, CNN, CNBC, NECN, WGBH and the PBS NewsHour. I'm a frequent conference participant and enjoy opportunities to moderate panel discussions and on-stage chats. My personal site: waderoush.com My social media coordinates: Twitter: @wroush Facebook: facebook.com/wade.roush LinkedIn: linkedin.com/in/waderoush Google+ : google.com/+WadeRoush YouTube: youtube.com/wroush1967 Flickr: flickr.com/photos/wroush/ Pinterest: pinterest.com/waderoush/