Truste, Citing Location Privacy Worries, Expands Certification Program to the Mobile World

eBay and Facebook. Late last year it brought on Babel, the former manager of Verisign’s global SSL and Identity Authentication business (since sold to Symantec), who said at the time that Truste was “poised to achieve a new level of growth.” And this June the organization raised an additional $12 million in venture funding in a round led by new investor Jafco Ventures. Babel says the company has put much of the money into new automated scanning software that continually challenges clients’ websites and mobile apps for privacy lapses.

Mobile-centric companies weren’t being adequately served by Truste’s previous Web-focused services, Babel says. “A lot of customers will come in and look at the Web certification and now they will be able to get a mobile certification as well, scoring their mobile site as well as any apps they’ve created,” he says. “Additionally, if you are collecting data in the EU and you need Safe Harbor [a U.S. Department of Commerce program that helps companies comply with stricter privacy controls in Europe], we have an additional box you can check, as well as COPPA [the Children’s Online Privacy Protection Act of 1998] if you are marketing to children under 13. We try to lead with the product that meets your needs. If you are just a mobile company, it will be just the mobile one. We want to make sure you are completely covered.”

I put it to Babel that $3,000 a year for privacy certification might be a lot to ask of a small mobile-app development startup. He pointed out that in addition to big brands like Yelp, the Weather Channel, and GoDaddy, the new mobile program already has small clients like TigerText, which lets users send self-destructing text messages, and Whereoscope, a location-based app builder (which I happened to profile last week). “You might think $3,000 is expensive. For a lot of them the question is how to get their app downloaded and used, so you can think of it as cheap marketing. A lot of these guys look at it and say, ‘The extra downloads and conversions are really very valuable.'”

Author: Wade Roush

Between 2007 and 2014, I was a staff editor for Xconomy in Boston and San Francisco. Since 2008 I've been writing a weekly opinion/review column called VOX: The Voice of Xperience. (From 2008 to 2013 the column was known as World Wide Wade.) I've been writing about science and technology professionally since 1994. Before joining Xconomy in 2007, I was a staff member at MIT’s Technology Review from 2001 to 2006, serving as senior editor, San Francisco bureau chief, and executive editor of TechnologyReview.com. Before that, I was the Boston bureau reporter for Science, managing editor of supercomputing publications at NASA Ames Research Center, and Web editor at e-book pioneer NuvoMedia. I have a B.A. in the history of science from Harvard College and a PhD in the history and social study of science and technology from MIT. I've published articles in Science, Technology Review, IEEE Spectrum, Encyclopaedia Brittanica, Technology and Culture, Alaska Airlines Magazine, and World Business, and I've been a guest of NPR, CNN, CNBC, NECN, WGBH and the PBS NewsHour. I'm a frequent conference participant and enjoy opportunities to moderate panel discussions and on-stage chats. My personal site: waderoush.com My social media coordinates: Twitter: @wroush Facebook: facebook.com/wade.roush LinkedIn: linkedin.com/in/waderoush Google+ : google.com/+WadeRoush YouTube: youtube.com/wroush1967 Flickr: flickr.com/photos/wroush/ Pinterest: pinterest.com/waderoush/