Independa Launches ‘Smart Reminders’ Service to Help Elderly and Their Caregivers

someone to take his prescribed medications. Independa says nearly one in four people who are 65 or older forget or skip regular doses of their prescribed meds. Calls to the care receiver are scheduled by the system, which requires the care receiver to respond to a recorded prompt (“Press 1 to confirm that you’ve taken your meds.”) Independa’s system can send caregivers alerts (by text message, e-mail, or phone call) if the loved one fails to respond to the prompts, and can generate reports to help families assess how well mom is keeping her medication schedule.

In a similar way, Independa’s “life stories” app uses a telephone prompt to help care receivers share stories from their past. “We’re recording, so we memorialize that and turn it into a wave file that we send to you,” Saneii says. The underlying idea of the Smart Reminders service is to help families minimize the badgering and prodding aspects of care giving, i.e. calling to remind someone to take their meds, and to engage families in ways that help them stay connected.

“In this market, it’s always about health and safety,” Saneii says. “And that’s very important, but it’s not everything. It’s also about social connections.”

Independa's "dashboard" for care givers
Independa's "dashboard" for care givers

Independa’s team will be demonstrating the Smart Reminders service in the Qualcomm booth at CES, along with a prototype of an Android-based wireless tablet with a touch-screen interface, dubbed “Angela,” designed to connect with wireless sensors in the care receiver’s home. The tablet will communicate with sensors so, for example, it can send an alert to caregivers if the elderly care receiver forgets to turn off the water or doesn’t get out of bed.

“We’re looking to standardize our technology on an Android tablet with [Qualcomm’s] Snapdragon chip,” Saneii says. Qualcomm is hosting Independa in its booth, he adds, because, “We very much share and are implementing the vision that Qualcomm has with regard to mHealth.”

Independa is releasing its Smart Reminders service as a way of generating some revenue now, “and then after CES going into design and production for the Angela product,” Saneii says. The company recently moved into EvoNexus, the free incubator established by CommNexus, San Diego’s non-profit wireless industry group, and has raised $1 million in what the CEO calls “venture seed financing” (a combination of individual investors and a loan).

Independa plans to offer its Smart Reminders service free for a six-week trial, with ongoing subscriptions starting at $19.95 a month. The company also says it is launching a monthly awards program for subscribers who demonstrate “the most impressive uses” of its Smart Reminders service. The company plans to issue a $500 award each month, and monthly award recipients will be eligible for a $5,000 “caregiver of the year” award at the end of this year.

Author: Bruce V. Bigelow

In Memoriam: Our dear friend Bruce V. Bigelow passed away on June 29, 2018. He was the editor of Xconomy San Diego from 2008 to 2018. Read more about his life and work here. Bruce Bigelow joined Xconomy from the business desk of the San Diego Union-Tribune. He was a member of the team of reporters who were awarded the 2006 Pulitzer Prize in National Reporting for uncovering bribes paid to San Diego Republican Rep. Randy “Duke” Cunningham in exchange for special legislation earmarks. He also shared a 2006 award for enterprise reporting from the Society of Business Editors and Writers for “In Harm’s Way,” an article about the extraordinary casualty rate among employees working in Iraq for San Diego’s Titan Corp. He has written extensively about the 2002 corporate accounting scandal at software goliath Peregrine Systems. He also was a Gerald Loeb Award finalist and National Headline Award winner for “The Toymaker,” a 14-part chronicle of a San Diego start-up company. He takes special satisfaction, though, that the series was included in the library for nonfiction narrative journalism at the Nieman Foundation for Journalism at Harvard University. Bigelow graduated from U.C. Berkeley in 1977 with a degree in English Literature and from the Columbia University Graduate School of Journalism in 1979. Before joining the Union-Tribune in 1990, he worked for the Associated Press in Los Angeles and The Kansas City Times.