Taskforce—the Y Combinator Startup With a Solution for E-mail Overload

e-mailing the sender to let them know you’ve added the task to your list. After that, further discussion of the task takes place within the Taskforce widget.

The idea is to reduce clutter in your e-mail inbox by rerouting task-focused messages to the widget, which isn’t something you can do with the Gmail’s existing Tasks feature. “This is one of the huge differences between us and so many other task managers,” says Pantucci. “We want Taskforce to be useful for the individual, for a small team, or for the entire organization.”

Since opening up the service to the public in February, Taskforce has “seen some really good pickup from business users,” Pantucci says. While he won’t name specific figures, he says the app has “tens of thousands of users.” The “Convert to New Task” button is the feature most users like best, Pantucci says. “It’s simple yet powerful. You’re saying, ‘I can’t deal with this e-mail right now, I need to deal with it later.’ And on the back of that, we’ve built other stuff users love, like delaying a task.” Using the delay feature, you can make a task disappear from your list until a specified date, thus putting it out of sight and out of mind until it’s important.

Of course, if you don’t take time out from managing your e-mail to go to actually complete the items on your Taskforce list, then you’re really just shuffling information around, not being more productive. But from Pantucci’s point of view, simply converting an e-mail into a task item can be an important first step. “There is a mental moment where you are saying, ‘This is X or Y, follow up,'” he says. “You are already taking some kind of action, which is to get it out of your face. You can pick off the ones you can do right now, but there are always going to be a bunch you are not going to do right now.”

Pantucci is a 2006 graduate of the University of Cambridge, and his co-founder Courtland Allen is a 2009 computer-science graduate of MIT. Taskforce is actually Allen’s second e-mail related project. The first was Syphir, which allows Gmail users to filter messages (that is, sort them by automatically applying labels) in ways that Gmail itself can’t handle. The app, which Allen built with Husain Al-Mohssen and Abdulrahman Tarabzouni, won a $25,000 first prize in the MIT Arab Business Plan Competition in 2009. Pantucci says he met Allen after getting back to San Francisco and putting out the word that he needed a technical co-founder to build Taskforce.

Getting into Y Combinator was a key moment for the duo, says Pantucci, especially since one of the incubator’s newest partners is Paul Buchheit, the Google alum and angel investor who is the original inventor of Gmail. “Paul was very keen on this idea of being able to essentially get your work away from you, to push it back and say, ‘I realize there’s work you want me to do, but I’m going to do it on my schedule,'” Pantucci says. “You can image what a boon it is to be able to approach him whenever we needed to. His advice around the user experience was extremely helpful.”

Like most of its fellow YC W11 companies, Taskforce accepted the blanket offer of $150,000 in convertible-note financing from Start Fund, the new YC-specific investment fund started by Ron Conway and Yuri Milner. “That was a no-brainer,” Pantucci says. “It’s given us time to think bigger; we’ve now got enough money to get to a product that is in good order and working well” before having to raise more funds.

Right now Taskforce is free, and the core task-management features will stay that way, says Pantucci. But the company has plans to introduce premium, paid features like document management with version control, or integration with Dropbox and other business services. The current app, he says, is “definitely the tip of the iceberg, the proof-of-concept. The user numbers we have had are testament to the fact that people want to interact with their inbox this way. Now we are going to be doing more complicated and grandiose things.”

Author: Wade Roush

Between 2007 and 2014, I was a staff editor for Xconomy in Boston and San Francisco. Since 2008 I've been writing a weekly opinion/review column called VOX: The Voice of Xperience. (From 2008 to 2013 the column was known as World Wide Wade.) I've been writing about science and technology professionally since 1994. Before joining Xconomy in 2007, I was a staff member at MIT’s Technology Review from 2001 to 2006, serving as senior editor, San Francisco bureau chief, and executive editor of TechnologyReview.com. Before that, I was the Boston bureau reporter for Science, managing editor of supercomputing publications at NASA Ames Research Center, and Web editor at e-book pioneer NuvoMedia. I have a B.A. in the history of science from Harvard College and a PhD in the history and social study of science and technology from MIT. I've published articles in Science, Technology Review, IEEE Spectrum, Encyclopaedia Brittanica, Technology and Culture, Alaska Airlines Magazine, and World Business, and I've been a guest of NPR, CNN, CNBC, NECN, WGBH and the PBS NewsHour. I'm a frequent conference participant and enjoy opportunities to moderate panel discussions and on-stage chats. My personal site: waderoush.com My social media coordinates: Twitter: @wroush Facebook: facebook.com/wade.roush LinkedIn: linkedin.com/in/waderoush Google+ : google.com/+WadeRoush YouTube: youtube.com/wroush1967 Flickr: flickr.com/photos/wroush/ Pinterest: pinterest.com/waderoush/