San Diego’s Assay Depot Creates Private e-Commerce Sites for Pfizer, Other Big Pharmas

a scientific conference, when a senior Pfizer executive said he wanted the San Diego startup to develop a version of its public marketplace that would just list the lab services Pfizer provides its own scientists. In Lustig’s words, the executive told him, “We offer about 1,000 different services around the world, but our own scientists don’t know what we’ve got. I want you to create a private version just for us.”

Lustig maintains that Assay Depot’s Web 2.0 technology offers a huge cost saving for the pharmaceutical industry by centralizing laboratory research services, empowering rank-and-file scientists, and providing a platform that makes outsourcing more competitive. “Until now, the Big Pharmas were having to go to conferences to find venders” that specialized in certain research areas, Lustig says. “This provides a way for venders to push their information into the system.”

The Pfizer system also will display venders who have registered through Assay Depot’s public marketplace, so the price of services provided by independent CROs outside of Pfizer are displayed along with the same services offered by Pfizer-preferred CROs.

“We believe if a [pharmaceutical] company really embraced this concept that we can take 25 percent off their bottom-line costs,” Lustig says. He also contends that a private marketplace like Pfizer’s can increase the odds a drug-development program will succeed because Assay Depot has added key features inspired by popular consumer sites. A Yelp-like feature, for example, allows Pfizer scientists to use a five-star ranking system to rate CROs and their services. A Facebook-like feature enables scientists to share their experiences concerning different venders and different technologies through a “mini-blog” linked to specific services, such as “antibody-dependant protein conjugation” and “recombinant protein purification.”

“We’ve tried to take all the best features of consumer sites and apply them to the pharmaceutical industry,” Lustig says, “and it’s amazing to us that nobody has done it before.”

Assay Depot pre-qualifies CROs for its website by requiring them to sign a master services agreement, confidentiality forms, and other documents when they register to list their services. That makes it easier for rank-and-file scientists to directly outsource key services, Lustig says. He maintains that getting a master services agreement signed with prospective CROs is “the single biggest bottleneck” in drug development today.

“What our system does is put within the fingertips of any scientist anyplace the ability to do anything, any complex series of services—without getting hung up with a vice president for procurement” Lustig says.

If you are a CRO, Lustig says, you can use Assay Depot as a central source for providing information to scientists throughout the pharmaceutical industry. Assay Depot provides most of its services to CROs at no cost, Lustig says. Pharma customers pay the company a monthly license fee.

“Everybody’s going around saying the business model for biotech and pharma is broken,” Lustig says. “Everybody says the industry needs a new paradigm, and we think we’ve created it.”

Author: Bruce V. Bigelow

In Memoriam: Our dear friend Bruce V. Bigelow passed away on June 29, 2018. He was the editor of Xconomy San Diego from 2008 to 2018. Read more about his life and work here. Bruce Bigelow joined Xconomy from the business desk of the San Diego Union-Tribune. He was a member of the team of reporters who were awarded the 2006 Pulitzer Prize in National Reporting for uncovering bribes paid to San Diego Republican Rep. Randy “Duke” Cunningham in exchange for special legislation earmarks. He also shared a 2006 award for enterprise reporting from the Society of Business Editors and Writers for “In Harm’s Way,” an article about the extraordinary casualty rate among employees working in Iraq for San Diego’s Titan Corp. He has written extensively about the 2002 corporate accounting scandal at software goliath Peregrine Systems. He also was a Gerald Loeb Award finalist and National Headline Award winner for “The Toymaker,” a 14-part chronicle of a San Diego start-up company. He takes special satisfaction, though, that the series was included in the library for nonfiction narrative journalism at the Nieman Foundation for Journalism at Harvard University. Bigelow graduated from U.C. Berkeley in 1977 with a degree in English Literature and from the Columbia University Graduate School of Journalism in 1979. Before joining the Union-Tribune in 1990, he worked for the Associated Press in Los Angeles and The Kansas City Times.