San Diego’s Tealium Unveils New System to Manage Tracking Code in Web Pages

Tealium co-founder Ali Behnam tells me their San Diego startup began three years ago as an IT consulting firm, and soon ran into a lot of clients who needed their help to address a variety of headaches associated with managing all the page tags on a company website. The tracking code that makes up these tags is part of the HTML markup at the top of a Web page, and typically connects the page with outside services, such as Web analytics.

Instead of just providing the heavy lifting that companies needed to manage all their JavaScript-based tags separately, Behnam says, “We came up with a concept to create a single tag, and then managing all their tools and vendors using that same tag.” They refined their product over time, and today Tealium is announcing the public debut of its universal tag management system, Tealium iQ.

The self-service system enables Tealium’s customers to test, manage, and deploy various digital marketing campaigns, using a simple drag-and-drop interface on a Web console. The company says its Web-based approach enables marketers to manage their own campaigns, with no knowledge of JavaScript, and so lifts the burden of tag management and marketing demands on a company’s IT personnel.

As Tealium’s Behnam defines it, a tag is a piece of tracking code that’s added to a web page. Once a Web page has loaded, the tag executes a command that allows the tracking of the page by a digital marketing vendor.

Tealium estimates that 90 percent of Web analytics companies and other digital marketing providers use some type of JavaScript-based tag that needs to be implemented on a client’s website. Such tags are used to optimize company websites for search engines, to collect and measure data for Web analytics, and to carry out online surveys, retargeting campaigns, behavioral targeting, and other online marketing functions.

Tealium says most enterprise-class websites (operated by corporations, government agencies, and other large organizations) are carrying between 20 and 30 vendor tags on their Web pages. This often messy and disorganized assortment can include

Author: Bruce V. Bigelow

In Memoriam: Our dear friend Bruce V. Bigelow passed away on June 29, 2018. He was the editor of Xconomy San Diego from 2008 to 2018. Read more about his life and work here. Bruce Bigelow joined Xconomy from the business desk of the San Diego Union-Tribune. He was a member of the team of reporters who were awarded the 2006 Pulitzer Prize in National Reporting for uncovering bribes paid to San Diego Republican Rep. Randy “Duke” Cunningham in exchange for special legislation earmarks. He also shared a 2006 award for enterprise reporting from the Society of Business Editors and Writers for “In Harm’s Way,” an article about the extraordinary casualty rate among employees working in Iraq for San Diego’s Titan Corp. He has written extensively about the 2002 corporate accounting scandal at software goliath Peregrine Systems. He also was a Gerald Loeb Award finalist and National Headline Award winner for “The Toymaker,” a 14-part chronicle of a San Diego start-up company. He takes special satisfaction, though, that the series was included in the library for nonfiction narrative journalism at the Nieman Foundation for Journalism at Harvard University. Bigelow graduated from U.C. Berkeley in 1977 with a degree in English Literature and from the Columbia University Graduate School of Journalism in 1979. Before joining the Union-Tribune in 1990, he worked for the Associated Press in Los Angeles and The Kansas City Times.