San Diego’s Eventful Looks to Put Consumers in Charge, with Backward Glance at eBay

the entire warehouse of music archives.” With Demand it, Glazier says Eventful is offering a way to democratize the process that Joni Mitchell once described as “stoking the star maker machinery behind the popular song.”

“Demand it empowers consumers to be able to influence the location and—or—content of entertainment and events,” Glazier says. “From a consumer’s perspective, you’re able to demand the content you want. And from the point of view of 100,000 musicians, filmmakers, exhibitors, politicians, authors, comedians, performers, you can use Demand it to gather data about where they should perform. In other words, it helps artists sell tickets.”

Unlike social marketing agencies that look outward, Eventful’s Lehman writes in an e-mail, “We’re tapping fans in our own community…People are waiting to hear from us so they can participate.”

For example, Lehman says Eventful’s approach helped more than 1.5 million consumers influence the distribution strategy of a motion picture for the first time after Paramount Pictures acquired rights to the 2007 independent film “Paranormal Activity.” The ’70s rock band KISS used Eventful’s Demand it feature to determine a nostalgia tour, based purely on the 50 cities with the highest consumer demand. In a second tour, KISS announced plans to play in 22 markets, and used Demand it to let fans in each market determine which local band would open the show.

“Fifteen years ago, the Internet was the information superhighway, but it was one way,” Glazier says. It’s become more and more interactive, and there’s now a generation of 18- to 30-year-olds who have grown up with the Internet. There is not just an expectation, but almost a sense of entitlement that the Web is not just there to inform and entertain them, but to help them impact the world around them.”

It is a continuation of the kind of interactivity that eBay ignited 16 years ago. As Glazier puts it, “eBay is part of my digital DNA. They had a marketing slogan, ‘Shop Victoriously.’ You weren’t just buying something. You won! And Demand it conveys a similar sense of empowerment.”

Author: Bruce V. Bigelow

In Memoriam: Our dear friend Bruce V. Bigelow passed away on June 29, 2018. He was the editor of Xconomy San Diego from 2008 to 2018. Read more about his life and work here. Bruce Bigelow joined Xconomy from the business desk of the San Diego Union-Tribune. He was a member of the team of reporters who were awarded the 2006 Pulitzer Prize in National Reporting for uncovering bribes paid to San Diego Republican Rep. Randy “Duke” Cunningham in exchange for special legislation earmarks. He also shared a 2006 award for enterprise reporting from the Society of Business Editors and Writers for “In Harm’s Way,” an article about the extraordinary casualty rate among employees working in Iraq for San Diego’s Titan Corp. He has written extensively about the 2002 corporate accounting scandal at software goliath Peregrine Systems. He also was a Gerald Loeb Award finalist and National Headline Award winner for “The Toymaker,” a 14-part chronicle of a San Diego start-up company. He takes special satisfaction, though, that the series was included in the library for nonfiction narrative journalism at the Nieman Foundation for Journalism at Harvard University. Bigelow graduated from U.C. Berkeley in 1977 with a degree in English Literature and from the Columbia University Graduate School of Journalism in 1979. Before joining the Union-Tribune in 1990, he worked for the Associated Press in Los Angeles and The Kansas City Times.