Sweeney Among the Florence Nightingales: Wireless Health Pioneer Jim Sweeney Customizes iTouch for Patient Care

time (between 34 and 38 percent of their shifts) documenting patient care and feeding the hospital’s legacy information system.

Joe Condurso

“We’re trying to give nurses back [their] time,” Condurso says. “The advent of mobile platform computing that’s patient-centric and centered on the documentation of all the required information becomes a byproduct, if you will, of the actual care delivered—and we think we can cut that documentation time in half.”

Explaining the underlying concept, Sweeney asks, “When was the last time you memorized a phone number? Hospitals are still forcing nurses to memorize phone numbers metaphorically, instead of using computers to do what computers do—which is capture and record data, and alert you when you need to do things. Why should I as a nurse have to remember that I’m supposed to do something for this patient at 10:07 and then again at 2:32? A computer can tell me to do all that.”

While most of the technology is software-based, Sweeney says PatientSafe spent $1 million with IDEO, the Bay Area design and innovation consulting firm, on product design to make the PatientTouch an all-in-one product. Sweeney also has increased the company’s headcount to more than 100 employees, with about 65 in PatientSafe’s San Diego headquarters.

Since 2003, the company has raised a total of $73 million from venture investors led by Texas-based TPG, including a $30 million round disclosed in 2010, Sweeney says he sees no need to raise additional capital at this time. As of August, PatientSafe had about 60 hospitals under contract throughout the U.S., with about 25 of those projects completed.

“We do all of our own hospital implementation and installation,” Sweeney says. “We’re generating revenue and are forecast to be at break-even next year.”

For the time being, Sweeney says he sees “no direct competition with a handheld device that is even in the neighborhood” of the company’s device.

“I’d say the biggest risk,” Sweeney says, “is the attention span of decision-makers in hospitals, who have been subsumed by reacting to the demands being made by government.” The foremost example, Sweeney says, is meeting the

Author: Bruce V. Bigelow

In Memoriam: Our dear friend Bruce V. Bigelow passed away on June 29, 2018. He was the editor of Xconomy San Diego from 2008 to 2018. Read more about his life and work here. Bruce Bigelow joined Xconomy from the business desk of the San Diego Union-Tribune. He was a member of the team of reporters who were awarded the 2006 Pulitzer Prize in National Reporting for uncovering bribes paid to San Diego Republican Rep. Randy “Duke” Cunningham in exchange for special legislation earmarks. He also shared a 2006 award for enterprise reporting from the Society of Business Editors and Writers for “In Harm’s Way,” an article about the extraordinary casualty rate among employees working in Iraq for San Diego’s Titan Corp. He has written extensively about the 2002 corporate accounting scandal at software goliath Peregrine Systems. He also was a Gerald Loeb Award finalist and National Headline Award winner for “The Toymaker,” a 14-part chronicle of a San Diego start-up company. He takes special satisfaction, though, that the series was included in the library for nonfiction narrative journalism at the Nieman Foundation for Journalism at Harvard University. Bigelow graduated from U.C. Berkeley in 1977 with a degree in English Literature and from the Columbia University Graduate School of Journalism in 1979. Before joining the Union-Tribune in 1990, he worked for the Associated Press in Los Angeles and The Kansas City Times.