MindShift Acquired by Best Buy as Retailer Expands IT Services

Best Buy is looking to a local IT services firm to spruce up its business, announcing today that it is acquiring Waltham, MA-based MindShift Technologies for $167 million. The deal gives Best Buy (NYSE: [[ticker:BBY]]) more power behind its services offering as the company faces competition in its retail operation from online sources like Amazon.

MindShift, founded in 1999, is the leading managed service provider for small and mid sized businesses in the U.S. (an estimated $40 billion market, according to Best Buy). It offers cloud, data center, and other IT services to businesses for a monthly fee and has more than 5,400 business customers.

The acquisition by Best Buy resembles the retailer’s 2002 acquisition of Geek Squad, the provider of computer repair and maintenance services. MindShift will keep its company name, management team, and 500 employees spread across Massachusetts, New York, Minneapolis, North Carolina, Philadelphia, and Washington, D.C., according to today’s release.

“There’s no question that acquiring the skills, capabilities and clients of mindSHIFT has the potential to help expand Best Buy’s global services capabilities in the vast small and mid-sized business market,” said George Sherman, senior vice president of Best Buy Services, said in the announcement.  “As important, the mindSHIFT team will bring added experience, talent and resources to the remote support capability we have been building within our multi-channel tech service unit Geek Squad.”

MindShift most recently raised $18 million in venture funding and has the backing of investors such as TD Fund, Volition Capital, and Columbia Capital. The acquisition is expected to close around the end of the calendar year, subject to customary closing conditions.

Author: Erin Kutz

Erin Kutz has a background in covering business, politics and general news. She holds a bachelor’s degree in journalism from Boston University. Erin previously worked in the Boston bureau of Reuters, where she wrote articles on the investment management and mutual fund industries. While in college, she researched for USA Today reporter Jayne O’Donnell’s book, Gen Buy: How Tweens, Teens and Twenty-Somethings Are Revolutionizing Retail. She also spent a semester in Washington, DC, reporting Capitol Hill stories as a correspondent for two Connecticut newspapers and interning in the Money section of USA Today, where she assisted with coverage on the retail and small business beats. Erin got her first taste of reporting at Boston University’s independent student newspaper, as a city section reporter and fact checker and editor of the paper’s weekly business section.