Microsoft Research’s Jennifer Chayes: 5 Projects for the Future of Computing

a computer learning a sequence of steps by watching how a person goes through a repetitive task such as formatting bibliographic references or sorting addresses for invitations or greeting cards. The idea is the computer can learn to do the formatting automatically. (You might imagine something like this being incorporated into a future version of Office or Excel.)

“Butler said he thought about doing this 15 or 20 years ago, and he convinced himself it was theoretically impossible,” Chayes says. “They found a language which is rich enough to encompass what most people are doing and yet small enough that it’s not this outrageous exponential search. It’s technically a phenomenally difficult problem.”

3. How information flows in social networks and offline. This is a major area of research for the lab. Senior researcher Markus Möbius, an empirical economist, is doing a study in which his team tracks the flow of digital coupons tweeted out by mobile food carts. The food carts tweet their locations and menus along with a discount code, and the researchers analyze which coupons get used. “They can see where one coupon code spreads out beyond just who it got tweeted to,” Chayes says. “Think of Groupon. There are lots of online businesses based on social media. How word of mouth is supplementing the effects of social media is a big business question.”

A somewhat related project in the lab is led by postdoc Andrés Monroy-Hernández (who’s moving to Redmond as a staff researcher). He and his collaborators are trying to understand the social and behavioral principles behind how news spreads through alternative channels such as Twitter, by analyzing micro-blogging reports from the deadly Mexican drug war.

4. Social effects in health and wellness. Another study led by Möbius is tracking the impact of incentivizing kids to eat more healthy foods such as fruits and vegetables in school cafeterias. The study compares how kids behave when they take part in the program by themselves, when they’re paired with a friend, and when they’re paired with a random partner. Healthcare is an important application area of the “economics of information flow and how information sticks in social networks,” says Chayes. “That’s a really big area here.” (As Microsoft gets more active in healthcare, we’ll see if there are new product areas for promoting health and wellness online.)

5. Video de-blurring in real time. And last but not least, researcher Ce Liu, a former intern and associate researcher from Microsoft’s Beijing research lab, working with MIT professor Bill Freeman, has developed software for taking live video that’s out of focus and de-blurring it, using machine learning and other techniques. This is a longstanding problem in computer vision and image processing. “It’s actually stunning if you look at it. He’s been talking to a lot of product groups now,” Chayes says. “You can imagine you might want that in Skype, or you might want that on your phone.”

Liu is an example of the New England lab’s research going where its talent lies. Ultimately, this approach could be key in helping it push the frontiers of computing. “We weren’t even going to do vision research,” Chayes says. “We made [Liu] a postdoc, and he was doing so much, we made him a permanent researcher.”

Author: Gregory T. Huang

Greg is a veteran journalist who has covered a wide range of science, technology, and business. As former editor in chief, he overaw daily news, features, and events across Xconomy's national network. Before joining Xconomy, he was a features editor at New Scientist magazine, where he edited and wrote articles on physics, technology, and neuroscience. Previously he was senior writer at Technology Review, where he reported on emerging technologies, R&D, and advances in computing, robotics, and applied physics. His writing has also appeared in Wired, Nature, and The Atlantic Monthly’s website. He was named a New York Times professional fellow in 2003. Greg is the co-author of Guanxi (Simon & Schuster, 2006), about Microsoft in China and the global competition for talent and technology. Before becoming a journalist, he did research at MIT’s Artificial Intelligence Lab. He has published 20 papers in scientific journals and conferences and spoken on innovation at Adobe, Amazon, eBay, Google, HP, Microsoft, Yahoo, and other organizations. He has a Master’s and Ph.D. in electrical engineering and computer science from MIT, and a B.S. in electrical engineering from the University of Illinois, Urbana-Champaign.