InsightSquared Scores $4.5M, Looks to Bring Business Intelligence to the Masses

visualization tricks, such as displaying which sales opportunities have positive or stalled momentum, or have taken more or less effort, based on the size or color of symbols on a chart. Another intriguing feature is a Twitter-like feed of every salesperson’s activity and its impact on the business.

“Our goal is to disrupt the business intelligence market,” says Fred Shilmover, the company’s founder and CEO.

That’s a bold statement, but InsightSquared already has 120-plus paying customers, mostly in the staffing and recruiting industry. (Locally, HireMinds is a customer, and Bullhorn is a partner.) “This is a classic Clay Christensen disruption model, where we go after a market that’s uninteresting to the incumbents,” says Shilmover.

Shilmover has previous experience as a venture guy at Bessemer, a corporate development exec at Salesforce.com, and a business consultant. He brought on co-founders Sam Clemens (formerly of HubSpot and BzzAgent) and Bryan Stevenson (formerly of 80concepts, Groovr.com, and Akamai) in the early days of InsightSquared’s formation. The startup now has about 25 employees and is planning to staff up to around 50 by the end of the year.

When asked about the competitive landscape, Shilmover says his startup sits above companies that provide a “shallow layer of analytics” and a nice dashboard but require technical knowledge to use (he cites Chart.io as an example, though that company might disagree). And it sits below more complex, ad-hoc, customized software and services such as those provided by GoodData, Birst, and QlikTech, he says. Still, it’s clear that bringing business intelligence to the masses is a very crowded field.

So is this company being built to get acquired by someone like Salesforce.com in a couple years? After all, Jeff Fagnan, the startup’s lead investor at Atlas Venture, says Salesforce.com is “not good at the actionable part of analytics”—and that’s a key differentiator for InsightSquared. “We want to do something that’s world-changing,” Shilmover says. “We think there’s a lot of upside in a standalone company.”

In the end, Shilmover brings the discussion back to his core mission. “There’s such an opportunity to make small businesses more competitive,” he says. “That’s the goal.”

Author: Gregory T. Huang

Greg is a veteran journalist who has covered a wide range of science, technology, and business. As former editor in chief, he overaw daily news, features, and events across Xconomy's national network. Before joining Xconomy, he was a features editor at New Scientist magazine, where he edited and wrote articles on physics, technology, and neuroscience. Previously he was senior writer at Technology Review, where he reported on emerging technologies, R&D, and advances in computing, robotics, and applied physics. His writing has also appeared in Wired, Nature, and The Atlantic Monthly’s website. He was named a New York Times professional fellow in 2003. Greg is the co-author of Guanxi (Simon & Schuster, 2006), about Microsoft in China and the global competition for talent and technology. Before becoming a journalist, he did research at MIT’s Artificial Intelligence Lab. He has published 20 papers in scientific journals and conferences and spoken on innovation at Adobe, Amazon, eBay, Google, HP, Microsoft, Yahoo, and other organizations. He has a Master’s and Ph.D. in electrical engineering and computer science from MIT, and a B.S. in electrical engineering from the University of Illinois, Urbana-Champaign.