Analyzing Social Media: Graffiti and a Tweet Heard Round the World

a news report about the shooting than “Treyvon,” and Graffiti would re-jigger the hierarchy of the metadata tags on the story accordingly.

“Stories now have a head and a tail, and the tail is becoming more important than the head,” Giblin says. “Can you read 1,000 comments and 10,000 tweets? No. But my software does, and it gives context to those comments.”

Giblin acknowledges that there are a lot of companies doing so called sentiment analysis of social media content. “VCs like to tell me, ‘You’re in a very crowded space,’” he says. “But they don’t realize that what we really do is provide this extra step… The core of our proprietary technology is that we take that information and deliver it as better SEO, by inserting new metadata in the content. We can update an article’s keywords a hundred times a day.”

In any case, Giblin says he doesn’t think Graffiti is ready for venture capital just yet.

He’s applied to be enrolled in San Diego’s new downtown EvoNexus, a venture incubator backed by CommNexus, the local nonprofit telecommunications group, and he’s looking for some startup capital from angel investors.

He says he also recognizes the importance of securing some customers, and Giblin says he’s made some inroads in that area. The company’s first client for Graffiti is the former San Diego Union-Tribune, now known as The San Diego U-T, which is expected to bring the system online in the next few weeks. “They are moving outside the box as quickly as they can down there,” Giblin says.

He’s now focused on expanding the customer base for Graffiti, and then perhaps developing some other opportunities. “The next evolution of Graffiti will be to take the same product and orient it for advertising,” Giblin adds. “The commentary should really help drive the advertising.”

Author: Bruce V. Bigelow

In Memoriam: Our dear friend Bruce V. Bigelow passed away on June 29, 2018. He was the editor of Xconomy San Diego from 2008 to 2018. Read more about his life and work here. Bruce Bigelow joined Xconomy from the business desk of the San Diego Union-Tribune. He was a member of the team of reporters who were awarded the 2006 Pulitzer Prize in National Reporting for uncovering bribes paid to San Diego Republican Rep. Randy “Duke” Cunningham in exchange for special legislation earmarks. He also shared a 2006 award for enterprise reporting from the Society of Business Editors and Writers for “In Harm’s Way,” an article about the extraordinary casualty rate among employees working in Iraq for San Diego’s Titan Corp. He has written extensively about the 2002 corporate accounting scandal at software goliath Peregrine Systems. He also was a Gerald Loeb Award finalist and National Headline Award winner for “The Toymaker,” a 14-part chronicle of a San Diego start-up company. He takes special satisfaction, though, that the series was included in the library for nonfiction narrative journalism at the Nieman Foundation for Journalism at Harvard University. Bigelow graduated from U.C. Berkeley in 1977 with a degree in English Literature and from the Columbia University Graduate School of Journalism in 1979. Before joining the Union-Tribune in 1990, he worked for the Associated Press in Los Angeles and The Kansas City Times.