Mobile Commons Helps NY, NJ Voters Get to Polls

As if New York and New Jersey residents didn’t have enough logistical nightmares to deal with in the aftermath of Hurricane Sandy, they also have to figure out where they can vote.

New York Mayor Michael Bloomberg announced on Sunday that at least 59 polling places throughout the city cannot open because of storm damage or loss of power. Luckily, there is an easy way for voters to learn where to go: a texting service provided free of charge to the city by New York-based Mobile Commons.

Residents of New York and New Jersey need only text the message “NYCVOTES” to 877877. They will then be prompted to send a home address, and receive an updated polling location in return (I tried it, and it couldn’t be easier). The service is being heavily promoted through news broadcasts, social media, and get-out-the-vote groups as the best way to get accurate information.

As a result of all the publicity, “we’ve received many thousands of texts from New York and New Jersey” in the last few days, Mobile Commons general manager Amanda Moskowitz tells me. “Texting is really the best channel for getting out critical information, especially when so many people don’t have access to broadband or don’t have power.”

Mobile Commons announced the launch of its Polling Place Locator in October, working with the non-profit Voting Information Project and using data supplied by Google. Mobile Commons CEO and co-founder Jed Albert  said then that 1.9 million people failed to vote in the 2008 election simply because they didn’t know where they needed to go to cast their ballot, with the problem expected to be worse this year because of nationwide redistricting.

Mobile Commons is offering its service to organizations throughout the country, but New York and New Jersey will most likely be the heaviest users because of the storm, Moskowitz says.

“This is a real-time program so the information is updated as soon as we get it from the Board of Elections,” she says. “It’s particularly important that we remind people that the election is still happening, that they can get out and vote. People are trying to figure out how to get the most basic functions, and we think being able to vote is one of those.”

Incidentally, Mobile Commons has managed to keep the service running and updated despite being displaced from its own offices in the Dumbo section of Brooklyn, along the East River, for several days. “We’re all pretty good at working from home,” Moskowitz says.

So good, in fact, that the company is preparing a new text service this week for people whose homes were damaged by the storm. It will allow them to text disaster relief workers for the specific help they need and their location.

Author: Catherine Arnst

Catherine Arnst is an award- winning writer and editor specializing in science and medicine. Catherine was Senior Writer for medicine at BusinessWeek for 13 years, where she wrote numerous cover stories and wrote extensively for the magazine’s website, including contributing to two blogs. She followed a broad range of issues affecting medicine and health and held primary responsibility for covering the battle in Washington over health care reform. Catherine has also written for the Boston Globe, U.S. News & World Report and The Daily Beast, and was Director of Content Development for the health practice at Edelman Public Relations for two years. Prior to joining BusinessWeek she was the London-based European Science Correspondent for Reuters News Service. She won the 2004 Business Journalist of the Year award from London’s World Leadership Forum, and in 2003 was the first recipient of the ACE Reporter Award from the European School of Oncology for her five-year body of work on cancer. She holds a bachelor’s degree in journalism from Boston University.