Wireless Health Summit Looks to “Engaged Consumer” to Drive Change

stock image from Depositphotos_credit-Maksym-Mzhavanadze

In the beginning, the Wireless Health Convergence Summit was viewed as a way to bring innovation to reality, according to Rob McCray, a co-founder and CEO of the San Diego-based Wireless Life Sciences Alliance, which organizes the annual conference.

“At that first meeting, we had some people who wondered why a technology company would want to get together with a life sciences company,” McCray said. “We spent a lot of time talking about what was possible.”

Now in its eighth year, the summit is trying to shift the focus from the intersection of healthcare and wireless technologies, and a fixation on providers and payers, to what McCray calls “the engaged health consumer.” It’s a shift that reflects broader changes underway in the healthcare industry.

Just a few weeks ago, the federal Centers for Medicare and Medicaid Services released pricing data charged by 3,300 hospitals nationwide—showing that hospital billing varies wildly for the same medical procedure throughout the United States. This was preceded just a couple months earlier by “Bitter Pill,” a Time magazine cover story by the journalist, lawyer, and entrepreneur Steven Brill, who begins his special report by asking a simple health-policy question: “Why exactly are the bills so high?”

Rob McCray

Brill’s answer, in 24,105 words or less, is because they can—and because there are practically no countervailing forces to stop them. When I met McCray recently for a working lunch, he called Brill’s report “shocking,” and said it is one of the reasons healthcare will change more in the next five years than it has in the previous 20. He contends that the engaged health consumer, technology innovation, and changing market economics (perhaps with a little regulatory help) will drive changes through the healthcare industry in the same way that IT innovation has disrupted banking and other industries.

“There really isn’t any incentive to do a better job, or to be more efficient, when you have a reimbursement structure that is based on volume—on the number of visits,” McCray said. If the reimbursement structure was instead based on outcomes, the industry might finally have an incentive to maintain patients in good health.

“The engaged health consumer is my terminology for getting

Author: Bruce V. Bigelow

In Memoriam: Our dear friend Bruce V. Bigelow passed away on June 29, 2018. He was the editor of Xconomy San Diego from 2008 to 2018. Read more about his life and work here. Bruce Bigelow joined Xconomy from the business desk of the San Diego Union-Tribune. He was a member of the team of reporters who were awarded the 2006 Pulitzer Prize in National Reporting for uncovering bribes paid to San Diego Republican Rep. Randy “Duke” Cunningham in exchange for special legislation earmarks. He also shared a 2006 award for enterprise reporting from the Society of Business Editors and Writers for “In Harm’s Way,” an article about the extraordinary casualty rate among employees working in Iraq for San Diego’s Titan Corp. He has written extensively about the 2002 corporate accounting scandal at software goliath Peregrine Systems. He also was a Gerald Loeb Award finalist and National Headline Award winner for “The Toymaker,” a 14-part chronicle of a San Diego start-up company. He takes special satisfaction, though, that the series was included in the library for nonfiction narrative journalism at the Nieman Foundation for Journalism at Harvard University. Bigelow graduated from U.C. Berkeley in 1977 with a degree in English Literature and from the Columbia University Graduate School of Journalism in 1979. Before joining the Union-Tribune in 1990, he worked for the Associated Press in Los Angeles and The Kansas City Times.