At Udemy, Online Education Meets the Marketplace

At Udemy, Online Education Meets the Marketplace

Imagine that you’re a second-year college student returning to campus in September, only to discover that your school has made some curious changes. Instead of offering just one introductory Spanish course, one calculus course, and one chemistry course, the college now lets you choose from a dozen of each, led by different instructors with different teaching styles.

Imagine further that the course catalog has gone entirely online, and consists of three-minute video previews of each course, plus reviews and ratings from former students. And instead of paying tuition to the school, you’re now expected to pay your professors directly, with the college keeping a small cut.

Amidst such changes, instructors would now be competing for attention and pay—and it would be easy for students to find out which teachers were the best. Within a few weeks, the top teachers would naturally wind up with the largest classes, while there would still be a “long tail” of smaller classes on specialized subjects.

In other words, your school would have been transformed from a medieval semi-meritocracy with a catalog of take-it-or-leave-it courses into a true marketplace.

Of course, no real university works this way. But Udemy does. And the market dynamics behind the company’s lineup of 8,000 technology and business courses are what make it stand out from its competition in the edtech market—both on the casual-learning side, where Udemy’s peers include companies like Lynda.com and Khan Academy, and on the formal-learning side, where the hottest properties right now are massive online open course (MOOC) purveyors like Coursera and Udacity.

Udemy’s courses focus mostly on career skills like Web design, iOS app development, social media, and accounting software. The San Francisco startup announced today that it has served 1 million students since it first began offering online courses three years ago. That makes it a lot bigger than Udacity, which has 400,000 registered users, and means that it’s rapidly catching up with rival training site Lynda.com, which has about 2 million subscribers.

The company also said that its site now supports speakers of nine languages, including Chinese, French, German, Italian, Japanese, Portuguese, Russian, Spanish, and Turkish, reflecting the fact that half of its users are from outside the United States.

Dennis Yang, Udemy’s president and chief operating officer, says his company is growing so fast mainly because it’s an open, competitive marketplace. Prospective students can connect with the sorts of teachers who might never land a university job or be commissioned to make a video series for Lynda.com, but who are nonetheless experts in their fields.

“You don’t have to be a top researcher at a top-100 school in order to teach on our platform,” Yang says. “We believe we are able to uncover great teachers around the world better than anyone else.”

Udemy's most popular courses revolve around business applications and software programming languages.
Udemy's most popular courses revolve around business applications and software programming languages.

Udemy courses are delivered mostly via online video, are usually about 10 hours long, and typically cost about $100. None of the content is produced by Udemy itself, with the exception of a few videos that show instructors how to create their own course materials. Rather, the site serves as a catalog and marketing platform for DIY creators of instructional video, with Udemy taking a cut of either 15 or 30 percent of the tuition dollars, depending on how much marketing help an instructor wants.

There’s a heavy emphasis at Udemy on teaching skills that will help workers advance in their jobs. For example, there are more than 60 courses on mastering Microsoft Excel. Whether there’s really a demand for that many courses on spreadsheets is debatable, but the point is that prospective students can easily find out which instructors have the happiest customers. The top Excel course at Udemy has 43,500 students, while many others have only a few hundred.

Udemy’s top instructors earn a surprising amount of money through the site. I talked with Miguel Hernandez, an animator and Web developer based in Vancouver, BC, who created a 10-hour course on how to script, storyboard, animate, and record product-demo videos using Adobe After Effects and other programs. Hernandez says 2,500 students have completed the course, and that he earned $90,000 the first year it was offered and more than $100,000 the second year.

Hernandez is an accomplished videographer, so he didn’t need help creating the course, but he says he never could have reached so many students if he’d tried to publish it on his own. “If you are really good instructor and you have a really hot course, they go to a lot of effort to market that course,” he says. “They have a strong marketing machine that most individuals don’t have.”

Udemy emerged from the Founder Institute accelerator program in early 2010.The original plan was to teach startup-building tips to entrepreneurs in Turkey, until the product was reinvented as a video learning platform with

Author: Wade Roush

Between 2007 and 2014, I was a staff editor for Xconomy in Boston and San Francisco. Since 2008 I've been writing a weekly opinion/review column called VOX: The Voice of Xperience. (From 2008 to 2013 the column was known as World Wide Wade.) I've been writing about science and technology professionally since 1994. Before joining Xconomy in 2007, I was a staff member at MIT’s Technology Review from 2001 to 2006, serving as senior editor, San Francisco bureau chief, and executive editor of TechnologyReview.com. Before that, I was the Boston bureau reporter for Science, managing editor of supercomputing publications at NASA Ames Research Center, and Web editor at e-book pioneer NuvoMedia. I have a B.A. in the history of science from Harvard College and a PhD in the history and social study of science and technology from MIT. I've published articles in Science, Technology Review, IEEE Spectrum, Encyclopaedia Brittanica, Technology and Culture, Alaska Airlines Magazine, and World Business, and I've been a guest of NPR, CNN, CNBC, NECN, WGBH and the PBS NewsHour. I'm a frequent conference participant and enjoy opportunities to moderate panel discussions and on-stage chats. My personal site: waderoush.com My social media coordinates: Twitter: @wroush Facebook: facebook.com/wade.roush LinkedIn: linkedin.com/in/waderoush Google+ : google.com/+WadeRoush YouTube: youtube.com/wroush1967 Flickr: flickr.com/photos/wroush/ Pinterest: pinterest.com/waderoush/