Forward Into the Breach: Private Practice and Data Security

“The fantastic advances in the field of electronic communication constitute a greater danger to the privacy of the individual.” 1963 quote from Supreme Court Chief Justice Earl Warren.

I moderated a panel last week for Xconomy that was focused on consumer-oriented healthcare information technology. The panel included 2 hospital chief information officers (one current, one former) and two healthcare IT company executives. The panel itself was preceded by a presentation from Dr. Kevin Patrick, a preventive medicine specialist at UC San Diego and director of the Center for Wireless and Population Health Systems at the California Institute for Telecommunications and Information Technology. Dr. Patrick talked about many things, but among them was a program he is leading that relies on Facebook to support individuals’ weight loss goals. By engaging ones friends and friends-of-friends, goes the theory, one can more effectively stay on track with a weight loss program and work to prevent the scourge of Type II diabetes, among other problems. Dr. Patrick hypothesized that this approach could work with other health-related areas beyond weight management.

In fact, there are already companies trying to cash in on this approach, including PatientsLikeMe, the Cambridge, MA-based company that supports different online communities of patients who share the same life-changing diagnoses. Such specialized communities of electronic show-and-tell may become increasingly prevalent as the era of personal genomics makes it easier and less expensive to diagnose every person’s inherent disposition to disease.

It’s an interesting time for consumers who are theoretically trying to (or being forced to) become more engaged in their own health and to take a greater role in managing their own healthcare. One of the issues oft discussed in this context is privacy and its companion, data security. There is a generally accepted view that patients worry a great deal about the privacy of their healthcare information and much effort is made to protect healthcare data security as a result. Or is it?

One of the questions I asked my panel to respond to was this: does anyone really care about privacy and security when it comes to healthcare or is that just one of those things people are supposed to say? The response from everyone on the panel was the appropriately emphatic “yes, it’s important”, but I am not sure I’m convinced. If Dr. Patrick’s patients are going to use Facebook to share healthcare information with each other, can they really care about privacy and data security? Let’s be real; Facebook is about as secure as Tiger Woods’ hotel room: pretty much anyone can get in.

Some people feel very comfortable freely discussing their

Author: Lisa Suennen

Lisa Suennen is a managing director with GE Ventures and former managing member of the Psilos Group, as well as the co-author of Tech Tonics: Can Passionate Entrepreneurs Heal Healthcare With Technology? and author of the blog Venture Valkyrie. Prior to 2014, Lisa was a Senior Advisor to Psilos Group, a healthcare-focused venture capital and growth equity firm that focuses on the healthcare information technology, healthcare services and medical device sectors. Lisa was a co-founder of Psilos Group and a Partner at the firm from 1998-2014. Prior to Psilos, Lisa was at Merit Behavioral Care (formerly American Biodyne, Inc), an $800mm behavioral healthcare company where she held various senior executive roles from its early start-up days through exit. Previously, Lisa held various positions in marketing and product management in companies in the high technology field. Lisa was a Board Member of the Dignity Health Foundation, and Board Member of health IT company Beyond Lucid Technologies and is still a Board Member of medical device company AngioScore, a member of the Qualcomm Life Advisory Board, and an Advisor to the California Health Care Foundation Innovation Fund. Lisa also previously served as an Advisor to innovation consulting firm Accelevate, Inc. as a member of the Advisory Board of the U.S. Health and Human Services Office of the National Coordinator Investing in Innovations program. Lisa holds an M.A. in political science, a B.A. in political science and a B.A. in mass communications, all from the University of California, Berkeley, where she is now Vice Chair of the National Advisory Council of the Institute of Governmental Studies at the University. Lisa is also a visiting lecturer at the U.C. Berkeley Haas School of Business where she teaches the annual course on healthcare venture capital. Lisa also writes a widely read blog on healthcare and healthcare investing at www.venturevalkyrie.com. She has recently published her first book, entitled: Tech Tonics, Can Passionate Entrepreneurs Heal Healthcare with Technology, coauthored with Dr. David Shaywitz.