Money Goes Mobile: Video from Intuit’s Innovation Gallery Walk

Wednesday was Investor Day at the Mountain View, CA, headquarters of Intuit, the 28-year-old consumer and business finance software giant. Most attendees were there to hear about the company’s fiscal strategy for 2012—and if that’s your cup of tea, there’s a recorded webcast of the meeting here. But Xconomy attended for a different reason—to see the 20-plus internal Intuit projects being spotlighted as part of the company’s annual Innovation Gallery Walk.

Mobile was the theme of the event—in fact, it’s safe to say that since the acquisition in 2009 of Mint, known in part for its powerful mobile apps, Intuit (NASDAQ: [[ticker:INTU]]) has gone mobile-mad. So if you were curious about how we’ll all be using our phones and tablets in the near future to exchange money, bill customers, track our accounts, and generally manage our financial lives, Mountain View was the place to be yesterday.

I took along my trusty iPad 2 as a roving movie studio and scored on-camera interviews with Intuit’s chief technology officer, Tayloe Stansbury, and a handful of the Intuit engineers and product managers showing off their latest projects. Stansbury said Intuit has an unusual, bottoms-up approach to innovation: there’s no central R&D operation, but the company has plenty of mechanisms—such as a tradition of “10 percent unstructured time” when engineers can work on personal projects, and “painstorming” sessions designed to eliminate customer pain points—that help it identify and surface great ideas for improving its products.

Here’s a quick rundown of the projects featured in the video summary below:

  • An iPad-based check-in system for patients at doctor’s offices.
  • QuickBooks Mobile for Android.
  • Pre-paid Visa cards and card readers for merchants who use GoPayment, Intuit’s mobile payment system.
  • Mint Advice—financial hints based on Mint’s analysis of your spending habits and goals.
  • Mint Mobile for Android—including an update that lets users track cash transactions.
  • Weave—a project management and to-do list app for hobbyists and small business owners.
  • New white-label iPhone, Android, and iPad interfaces for banks and credit unions, from Intuit Financial Services.

There were plenty more interesting projects on display, from Intuit’s new Turbotax app for the iPad (developed in San Diego) to an amazing tablet-app prototyping system that the company is using internally to speed up mobile innovation. It’s easy to understand the new focus on smartphones and tablet devices: the company says that 35 percent of new users sign up via mobile, and that SaaS and mobile services will account for 75 percent of its revenue by 2015.


Author: Wade Roush

Between 2007 and 2014, I was a staff editor for Xconomy in Boston and San Francisco. Since 2008 I've been writing a weekly opinion/review column called VOX: The Voice of Xperience. (From 2008 to 2013 the column was known as World Wide Wade.) I've been writing about science and technology professionally since 1994. Before joining Xconomy in 2007, I was a staff member at MIT’s Technology Review from 2001 to 2006, serving as senior editor, San Francisco bureau chief, and executive editor of TechnologyReview.com. Before that, I was the Boston bureau reporter for Science, managing editor of supercomputing publications at NASA Ames Research Center, and Web editor at e-book pioneer NuvoMedia. I have a B.A. in the history of science from Harvard College and a PhD in the history and social study of science and technology from MIT. I've published articles in Science, Technology Review, IEEE Spectrum, Encyclopaedia Brittanica, Technology and Culture, Alaska Airlines Magazine, and World Business, and I've been a guest of NPR, CNN, CNBC, NECN, WGBH and the PBS NewsHour. I'm a frequent conference participant and enjoy opportunities to moderate panel discussions and on-stage chats. My personal site: waderoush.com My social media coordinates: Twitter: @wroush Facebook: facebook.com/wade.roush LinkedIn: linkedin.com/in/waderoush Google+ : google.com/+WadeRoush YouTube: youtube.com/wroush1967 Flickr: flickr.com/photos/wroush/ Pinterest: pinterest.com/waderoush/