ServiceNow Hires New CTO From Microsoft Cloud

[Corrected 10/3/11, 10:25 am. See below.] ServiceNow CEO Frank Slootman said in August that he was accelerating hiring as the Web-based provider of IT services makes its transition from a fast-growth startup to an established leader in the Software as a Service industry.

[Updated to correct and clarify Luddy’s role] Today the San Diego company is announcing the appointment of former Microsoft Internet executive Arne Josefsberg as its chief technology officer, a new position created to lead the company’s operations and to advance development of its data centers. Founder Fred Luddy, who was ServiceNow’s CEO until Slootman arrived in April, officially became the company’s chief product officer, a role he has retained. “As the chief product officer (CPO), Fred remains in charge of the product strategy and future direction,” says Michael Zeglin, a new spokesman for the company.

As CTO, Arne has joined ServiceNow to lead operations and the further development of our datacenters. As chief product officer (CPO), Fred remains in charge of the product strategy and future direction.

As the general manager of Windows Azure infrastructure, Josefsberg was previously overseeing Microsoft’s cloud computing service. With more than 25 years at Microsoft, Josefsberg has the kind of experience that ServiceNow needs in developing a resilient, flexible, and scalable IT platform as the company manages a period of explosive growth.

In a statement from the company, Slootman says, “Arne’s experience in building platforms to support services with millions of users will be of great benefit as we extend our offering to help companies better manage their IT services in the cloud.”

Author: Bruce V. Bigelow

In Memoriam: Our dear friend Bruce V. Bigelow passed away on June 29, 2018. He was the editor of Xconomy San Diego from 2008 to 2018. Read more about his life and work here. Bruce Bigelow joined Xconomy from the business desk of the San Diego Union-Tribune. He was a member of the team of reporters who were awarded the 2006 Pulitzer Prize in National Reporting for uncovering bribes paid to San Diego Republican Rep. Randy “Duke” Cunningham in exchange for special legislation earmarks. He also shared a 2006 award for enterprise reporting from the Society of Business Editors and Writers for “In Harm’s Way,” an article about the extraordinary casualty rate among employees working in Iraq for San Diego’s Titan Corp. He has written extensively about the 2002 corporate accounting scandal at software goliath Peregrine Systems. He also was a Gerald Loeb Award finalist and National Headline Award winner for “The Toymaker,” a 14-part chronicle of a San Diego start-up company. He takes special satisfaction, though, that the series was included in the library for nonfiction narrative journalism at the Nieman Foundation for Journalism at Harvard University. Bigelow graduated from U.C. Berkeley in 1977 with a degree in English Literature and from the Columbia University Graduate School of Journalism in 1979. Before joining the Union-Tribune in 1990, he worked for the Associated Press in Los Angeles and The Kansas City Times.