Putting Patients First: Redesigning the Oncology Experience

NYC Health Business Leaders presents an evening with representatives from Memorial Sloan-Kettering Cancer Center, which incorporated patient-centered design principles into its Brooklyn Infusion Center, a prototype outpatient facility that opened in late 2010. Wendy Perchick, MSKCC’s head of innovation, and Jan Willemse, chief architect on the project, will discuss the research and principles behind the model, how the program was validated, and the planning concepts that were adopted. Register here.