Greylock’s Andy Johns on Web Growth: “You’re Training a Mentality”

Andy Johns, Greylock Partners growth strategist in residence

As an authority on getting consumer Web companies to soar along the elusive curve of exponential growth, Andy Johns has succinctly epitomized his expertise in his Twitter handle, “@ibringtraffic.”

Last month Johns joined Menlo Park, CA-based Greylock Partners as the venture firm’s first “growth strategist in residence,” a title bestowed on the basis of his recent track record. According to his LinkedIn profile, Johns helped engineer a four-fold increase in traffic over one year at Quora; worked on Twitter user growth and engagement when the number of active users went from 40 million to 140 million; and helped lead Internet marketing for two years at Facebook, when the number of active users went from 100 million to more than 500 million.

To Johns, software has become the next industrial revolution. As he puts it, it’s about “taking code that allows a 14-year-old kid to create an app that can reach a couple million people in just a few weeks.”

Andy Johns
Andy Johns

With the help of San Diego Tech Founders, Xconomy invited Johns to elucidate the mysteries of online growth for the emerging cluster of Web entrepreneurs, investors, and CEOs in San Diego. He met with two dozen local tech leaders for a luncheon discussion organized by Xconomy Wednesday, and later spoke to about 170 people at a Tech Founders meetup.

Driving Web traffic is no simple matter. According to Johns, it means absorbing a Web startup’s core values—what he calls “the founders’ DNA”—while injecting some key business fundamentals to accelerate growth. At the same time, he talked about the seemingly contrary necessity of cutting through a company’s internal cultural resistance to change, especially as a growth team “begins to change the DNA fundamentals of a company.”

“You’re training a mentality,” Johns said. “You’re training a group of people to think in a particular way, and then you’re giving them the power to make changes.”

The discipline that Johns outlined is a wholly data-driven process. My colleague Wade Roush wrote

Author: Bruce V. Bigelow

In Memoriam: Our dear friend Bruce V. Bigelow passed away on June 29, 2018. He was the editor of Xconomy San Diego from 2008 to 2018. Read more about his life and work here. Bruce Bigelow joined Xconomy from the business desk of the San Diego Union-Tribune. He was a member of the team of reporters who were awarded the 2006 Pulitzer Prize in National Reporting for uncovering bribes paid to San Diego Republican Rep. Randy “Duke” Cunningham in exchange for special legislation earmarks. He also shared a 2006 award for enterprise reporting from the Society of Business Editors and Writers for “In Harm’s Way,” an article about the extraordinary casualty rate among employees working in Iraq for San Diego’s Titan Corp. He has written extensively about the 2002 corporate accounting scandal at software goliath Peregrine Systems. He also was a Gerald Loeb Award finalist and National Headline Award winner for “The Toymaker,” a 14-part chronicle of a San Diego start-up company. He takes special satisfaction, though, that the series was included in the library for nonfiction narrative journalism at the Nieman Foundation for Journalism at Harvard University. Bigelow graduated from U.C. Berkeley in 1977 with a degree in English Literature and from the Columbia University Graduate School of Journalism in 1979. Before joining the Union-Tribune in 1990, he worked for the Associated Press in Los Angeles and The Kansas City Times.