Reverb Taps Its Word Graph to Reinvent Reader Apps on the iPad

Reverb Reader App Screenshot

If you’re a news junkie, chances are you don’t get all your content from a single source—but neither do you have time to surf to dozens of different websites. Back in the 1990s, sites like Yahoo and Excite offered a solution: they became portals, one-stop shops aggregating news from across the Web.

Yahoo is still around today, but portals are old news (so to speak). The modern replacement is the news reader—a category that includes both RSS aggregators like Feedly and smartphone and tablet apps like Flipboard.

The best of these apps are part discovery engine and part magazine. But while they’re powerful and fun to use, news readers themselves have a key shortcoming. When it’s time to select which stories to show you, it’s as if these apps have only two settings—“Niagara Falls” and “Filter Bubble.”

That is, the apps either overwhelm you by showing so much miscellaneous content that you have no way to sort through it all, or they box you in by focusing solely on the topics your existing circle of Twitter and Facebook friends are talking about.

What’s needed, conceivably, is a new kind of news reader that could do both of those things, but would also offer you a setting in between—a list of stories that’s mainly built around the concepts that interest you (not just your friends), but that still shows you something delightful and unexpected once in a while.

And that, as it turns out, is the main idea behind the new Reverb reader. It’s an unusual app built around big, sliding “word walls” that act as the gateways to relevant and recent topics in the news.

Released today for the iPad, the Reverb app is the third major offering from San Mateo, CA-based Reverb Technologies. And even though it’s going up against established apps like Flipboard, Zite, and Pulse, it’s the product that founder Erin McKean hopes will come to define the company.

With the competing news readers, “It’s all about filtering out the stuff you don’t want to see, not about opening you up to the things you might want to see,” McKean says. “We wanted to provide a cocktail-party experience. You want someone to say, ‘Based on what you just told me, here are three things I think you might be interested in.’”

I’ve written about McKean’s startup twice before. The first time was back when it was still called Wordnik and its main product was the world’s most extensive online dictionary, built around an ever-expanding database that McKean and co-founder Tony Tam call the Word Graph; it represented McKean’s attempt to bring her experience as U.S. editor-in-chief for Oxford University Press into the world of the Internet. The second time was after the company had changed its name and introduced a service called Reverb for Publishers, a “related posts” plugin that built on the knowledge in the Word Graph to help bloggers and large Web publishers capture more clicks.

Wordnik and Reverb for Publishers are still operating. But the reader app feels like the product Reverb has been building up to all along. It gives consumers more direct access to the power of the Word Graph by analyzing stories across the Web and distilling them into concepts relevant to the user’s interests.

Piling up these concepts in a literal wall of words gives readers the ability to swipe left and right along the wall and browse topics—and perhaps stumble across interesting new ones—before diving down to the level of individual stories. By watching what you tap, the app adjusts over time to highlight its best, most personalized recommendations at the wall’s beginning—that is, the far left. The farther you swipe to the right, the more random, miscellaneous, and potentially mind-expanding the suggested topics become.

In building the Reverb app, “we wanted to go back a little bit to first principles,” McKean explains. “We don’t necessarily want to know what your friends are interested in, or what’s most popular. We just want to please you. The more fun you have tapping on the word wall, the better we get at knowing what you like, and at giving you not just more of the same—so you get stuck in a filter bubble—but growing your framework to expand further into the universe.”

The "Articles" view in Reverb's news reader app.
The “Articles” view in Reverb’s news reader app.

Actually, the Reverb reader offers three different frameworks; you can go back and forth depending on your mood. The default word wall is called “Me” and does exactly what McKean describes: it picks concepts from the Word Graph that match your interests, based on a combination of relevancy (the history of other topics and stories you’ve tapped on) and recency. If you’ve got a burning interest that isn’t shown in the word wall, there’s a button that lets you add it manually; I added “Florence” as a concept, for example, since I’m planning a trip there next spring.

Second, there’s “Friends,” which is what I think of as Flipboard mode. In this mode, the word wall shows topics that your Facebook and Twitter friends are talking about today on social media (assuming you’ve connected your Reverb account to those two services).

Third, there the “News” mode, where both the personal and social filters are removed, and you see the big concepts or topic areas that are popping up today across a range of news sites—mostly top sites like the Reuters, the Wall Street Journal, CNN, Politico, and the Huffington Post, but also quite a few “long tail” sites that aren’t as prominent. To gather this content, the app draws from the Reverb for Publishers service, which is used by about 3,000 blogs across the Web.

In any of these modes, you can flip back and forth between the word wall, which shows concepts distilled by the Word Graph, and an article view, which shows headlines and snippets from actual articles. Some of the items in the word wall don’t actually represent concepts drawn from the Word Graph, but are “collections” curated by

Author: Wade Roush

Between 2007 and 2014, I was a staff editor for Xconomy in Boston and San Francisco. Since 2008 I've been writing a weekly opinion/review column called VOX: The Voice of Xperience. (From 2008 to 2013 the column was known as World Wide Wade.) I've been writing about science and technology professionally since 1994. Before joining Xconomy in 2007, I was a staff member at MIT’s Technology Review from 2001 to 2006, serving as senior editor, San Francisco bureau chief, and executive editor of TechnologyReview.com. Before that, I was the Boston bureau reporter for Science, managing editor of supercomputing publications at NASA Ames Research Center, and Web editor at e-book pioneer NuvoMedia. I have a B.A. in the history of science from Harvard College and a PhD in the history and social study of science and technology from MIT. I've published articles in Science, Technology Review, IEEE Spectrum, Encyclopaedia Brittanica, Technology and Culture, Alaska Airlines Magazine, and World Business, and I've been a guest of NPR, CNN, CNBC, NECN, WGBH and the PBS NewsHour. I'm a frequent conference participant and enjoy opportunities to moderate panel discussions and on-stage chats. My personal site: waderoush.com My social media coordinates: Twitter: @wroush Facebook: facebook.com/wade.roush LinkedIn: linkedin.com/in/waderoush Google+ : google.com/+WadeRoush YouTube: youtube.com/wroush1967 Flickr: flickr.com/photos/wroush/ Pinterest: pinterest.com/waderoush/