Link http://www.venturedeal.com/Search/SearchResultTransactionDetail.aspx?TransactionId=3d6789be-54f9-4ca9-8841-fb872e1fe57f
Date 10/10/2014
Company Name Gainsight
Mailing Address 191 Castro Street 2nd Floor Mountain View, CA 94041 USA
Company Description Gainsight has a complete integrated customer success management suite that monitors customer product usage, manages surveys such as Net Promoter Score, and recommends action based on customer intelligence. JBara’s suite of modules keeps a pulse on customer satisfaction, increases customer retention, and improves revenue performance from the existing customer base.
Proceeds Purposes Gainsight will use the funds to expand the R&D and execute on its vision for orchestrating new customer lifecycle in recurring revenue businesses.